I gladly accept returns and exchanges within 14 days of delivery.

Please advise via email if the goods are damaged on arrival to karen@guidingpaws.co.uk attaching a photo if possible.

Goods must be returned unworn & unwashed, in perfect condition with any labels still attached and in the orginal packaging.

The purchaser is responsible for the return postage and is advised to use a tracked/signed for method. 

Goods must arrive back within 28 days.  

Refunds will be made within 5 working days after receipt via the original payment method

Postage is included in the price of your order